Customer Service/Intake Clerk

We are looking for an enthusiastic, detail-oriented self-starter to work at the St. Tammany Parish Clerk of Court’s office! As a Customer Service/Intake Clerk, you’ll be responsible for assisting the public in person and via phone for inquires regarding criminal, traffic, and other legal matters. Pay for this full-time position will begin at $15 per hour with a competitive benefits package. Schedule is M-F, 8:30 AM – 4:30 PM. ALL APPLICANTS MUST BE FULL-TIME RESIDENTS OF ST. TAMMANY PARISH – NO EXCEPTIONS!

Responsibilities include but are not limited to:

• Act as first point of contact with the public; demonstrate a professional and friendly attitude

• Problem solve quickly and know which other stakeholders to involve for solutions

• Assist reception area in answering calls and inquiries from the public and other government agencies

• Electronic filing and other clerical duties

• Respond to verbal and written correspondence pertaining to ongoing criminal cases

• Takes action based on incoming mail requests for things like background checks, court records, etc.

Required:

• High school diploma or equivalent

• St. Tammy Parish residency

• Ability to demonstrate great attention to detail

• Friendly, professional, and courteous demeanor

• Typing of 45 WPM or higher

• MS Office proficiency.