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Customer Service/Intake Clerk

Covington, LA

Order: 797508

We are looking for an enthusiastic, detail-oriented self-starter to work at the St. Tammany Parish Clerk of Court’s office! As a Customer Service/Intake Clerk, you’ll be responsible for assisting the public in person and via phone for inquires regarding criminal, traffic, and other legal matters. Pay for this full-time position will begin at $15 per hour with a competitive benefits package. Schedule is M-F, 8:30 AM – 4:30 PM. ALL APPLICANTS MUST BE FULL-TIME RESIDENTS OF ST. TAMMANY PARISH – NO EXCEPTIONS!

Responsibilities include but are not limited to:


  • Act as first point of contact with the public; demonstrate a professional and friendly attitude

  • Problem solve quickly and know which other stakeholders to involve for solutions

  • Assist reception area in answering calls and inquiries from the public and other government agencies

  • Electronic filing and other clerical duties

  • Respond to verbal and written correspondence pertaining to ongoing criminal cases

  • Takes action based on incoming mail requests for things like background checks, court records, etc.




  • High school diploma or equivalent

  • St. Tammy Parish residency

  • Ability to demonstrate great attention to detail

  • Friendly, professional, and courteous demeanor

  • Typing of 45 WPM or higher

  • MS Office proficiency.