Wilmington, NC
Order: 53376
• Providing the highest level of customer service to all customers who enter the Selection Center
• Driving sales by building quality customer relationships that result in increased sales and repeat business
• Design Center Opening/Closing responsibility
• Design consultations with customers to obtain selections and specifications
• Field measurements Coordination as needed
• Accurate pricing and quote preparation
• Obtaining customer authorization to perform work
• Preparation of accurate designs and layouts and release of complete and accurate orders consistent with the scope of work agreed to by the customer
• Parts orders to complete jobs as needed
• Addressing feedback from customers on job performance
• Job inspection upon completion
• Accurate recordkeeping supporting the scope of our services and related pricing
• Accountability to job completion and job performance logs
• Bringing jobs to a point of collectability
• Merchandising and presentations of products in the Sales Center and the operation of the Sales Center
• Maintaining literature and samples within the Sales Center
• Design Center appearance and maintenance
• Customer follow up after visit to Design Center
• Other duties, as may be assigned
Reports to: Executive Director or President