Receivables Clerk Specialist

Receivables Clerk Specialist - Riviera Beach 

Monday through Friday

8:00 AM - 5:00 PM (may require an earlier or later start/end time on some days)

$25.00/hr. 

Essential Job Duties:

• Invoice Management: Generate and issue accurate invoices to customers based on service agreements and work orders. Ensure all billable hours, materials, and other charges are correctly accounted for.

• Billing functions of the T & M and fixed amount billing process relating to customers.

• Customer Communication: Communicate with customers to clarify billing details, address any questions or issues related to invoices, and provide exceptional customer service.

• Account Reconciliation: Regularly review and reconcile of customer accounts with management to ensure all outstanding balances are identified.

• Reporting: Prepare and maintain billing reports and review aging reports with management. Provide regular updates to management on billing status and issues.

• Discrepancy Resolution: Investigate and resolve any billing discrepancies or disputes. Work with the accounting team to correct errors and adjust accounts as needed.

• Documentation: Maintain accurate and up-to-date records of all billing transactions, including customer correspondence and payment history.

• Collaboration: Work closely with the service and administration teams to ensure billing information aligns with service records and contract terms. Provide support to resolve any billing-related issues.

• Compliance: Ensure all billing practices comply with company policies and industry regulations. Stay informed about changes in billing practices and regulations that may affect the role.

Knowledge, Skills, and Abilities:

• Attention to Detail: Strong focus on accuracy and thoroughness in billing and financial documentation.

• Customer Service Skills: Excellent verbal and written communication skills with the ability to handle sensitive information professionally.

• Organizational Skills: Highly organized with the ability to manage multiple tasks and priorities effectively.

• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software or billing systems.

• Problem-Solving: Strong analytical skills with the ability to identify and resolve billing issues and discrepancies.

• Team Collaboration: Ability to work collaboratively with various departments, including service and administration teams, to ensure accurate billing.

• Adaptability: Willingness to adapt to changes in billing procedures and company policies as needed.

Education and Experience

• Education: High school diploma or equivalent required; associate degree or higher in accounting, finance, or a related field preferred.

• Experience: Minimum of 2-3 years of experience in billing, accounts receivable, or a related financial role.

• Experience in the HVAC or commercial refrigeration industry is a required.