Stuart, FL
Job description
We are seeking a detail-oriented and organized E-Commerce Assistant to assist with day to day functions of our client's website and e-commerce stores. The ideal candidate will be responsible for managing data to ensure a seamless experience for our customers.
YOUR DAY-TO-DAY
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Data Management: Maintain accurate and up-to-date product information and pricing across our online platforms and internal data files. Set up new items including detailed descriptions, attributes, cross-references, features/benefits, documents and images.
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Customer Support: Respond promptly to customer inquiries related to orders, shipping, and product information, providing timely and courteous assistance. Serve as primary contact for website enhancements or bug fixes.
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Platform Maintenance: Regularly update product listings, images, and descriptions on our e-commerce platforms to ensure accurate content.
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Collaboration: Collaborate with cross-functional teams, including web development, marketing and accounting, to support the overall success of our e-commerce operations.
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Problem Solving: Address and resolve any issues that arise during the order fulfillment process, ensuring customer satisfaction and operational efficiency.
SKILL ALIGNMENT:
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Experience working in an e-commerce platform with large, varied product lists
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Effective organizational, multi-tasking and time management skills
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Detail oriented with a high degree of accuracy
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Customer service orientation and problem solving skills
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Ability to work in a fast-paced and collaborative environment
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High school graduate at minimum (some college work is preferred)
Job Type: Full-time
Salary: $18.00 per hour
Expected hours: 40 per week
For more information about the local job services we provide, visit: www.manpowersfl.com