Customer Service Representative

Manpower is hiring a Customer Service Representative for a client located in Delray Beach.

Position Summary:

The position of the Customer Service Representative consists of being able to learn/retain company processes and communicate effectively (verbally and written) with customers, co-workers and clients. This is a fast-paced position that will require the ability to be organized, effective, efficient and dependable in completing daily tasks and responsibilities.

Essential Responsibilities & Duties:

• Consistently handle inbound phone calls.

• Consistently perform outbound phone calls.

• Initiating of electronic communication via email and/or fax.

• Handling of documents received (electronic and shipped).

• Filing of accounts.

• Scheduling of account follow-up.

• Initiating appropriate follow-up action to seek resolution.

Qualifications:

• Recent, professional customer service experience.

• Recent experience using Microsoft Office.

• PC Proficient.

• Data Entry and attention to detail.

• Time Management.

• Multi-Tasking.

• PC Proficient.

• Punctual.

• High School Diploma or equivalent.

Competencies (in order of importance):

• Integrity — Job requires being honest and ethical.

• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Hours are from 9:00AM – 6:00PM, Monday - Friday

Offers are contingent on a background check and drug screen.

$16/hr.

For more information about the local job services we provide, visit: www.manpowersfl.com