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Property Management Assistant

Palm Beach Gardens, FL

Order: 182725

The Property Management Assistant must deliver exemplary service in a manner consistent with the values and mission of a high-end country club community. As a representative of the community, he/she must possess outstanding customer service skills as well as a professional and polished appearance and demeanor. This position will serve as the primary property violations and citations coordinator.
High School diploma required.
Associates or bachelor’s degree with concentration in business or hospitality preferred, or equivalent combination of education and industry experience.

  • Previous Homeowner Association Management, Country Club or Hospitality experience preferred.

  • Superior customer service skills a must.

  • Critical thinking, complex problem solving, judgment and decision-making ability.

  • Solid communication, verbal and written with time management skills required.

  • Organized and detail oriented with ability to support multiple projects and prioritize competing demands.

  • Possess small project management and landscaping operations knowledge.

  • Ability to work well in a team environment as well as independently.

  • Must be self-driven with the ability to identify, plan and prioritize.

  • Ability to create valuable engaged relationships with all levels within the organization.

  • Proficient in Word, Excel, Power Point and Outlook.

Essential Responsibilities:

  • Conduct site inspections regularly to identify deficiencies.

  • Process and manage all violations of homeowner property deficiencies.

  • Process and manage all traffic and parking citations.

  • Conduct post-ACC construction inspections to close out application in a timely manner.

  • Maintain accurate records, files and communications pertinent to the Association.

  • Assist in overseeing projects and ensure property maintenance/improvement and other related projects are properly completed.

  • Obtain bids from vendors for necessary repairs & maintenance.

  • Assist Management Team with any special requests, i.e. administrative work, mailings, etc.

  • Tracking of activity logs and incident reports produced by the Security Team for the General Manager’s review.

  • Assists in investigations, review video/audio/logs for any unusual incidents.

  • Assists in maintaining a safe and secure environment throughout the property.

  • Investigate and follow-up on all complaints/issues and reports to management team.

  • Attend the Compliance & Fines Committee Meetings.

  • Cover administrative personnel position when needed.

Physical Requirements:

  • Ability to lift 25 lbs. and work both indoors and outdoors in various weather conditions.

  • Complete use of fingers for typing and writing.

  • Visual capabilities to use a computer and see a computer monitor.

  • Ability to quickly and easily navigate the property as required to meet the job functions.

Language requirements:

Must be able to fluently read, write and speak English.
**IMPORTANT** The person for this position must be someone who is able to quickly pick up on the multitude of tasks that will be taught and explained. It is primarily procedural as it relates to the order of the actions for each task.

The candidate must also be able to have very good mobility as physical inspections throughout the property will be necessary including physically traversing through land all of which is part of the job requirement. A golf cart will be provided for this therefore prior experience operating a golf cart is a must. Non-smoker, including vaping.

Employment with our company is contingent upon successful background, drug, and MVR screening.

$18 - $21