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Home Infusion Billing Coordinator

Chatsworth, CA

Order: 76594

Let’s talk about Responsibilities

  • Understanding all general rules, guidelines, and methods to get paid from the insurance companies for which they are assigned

  • Responsible for the financial results of the insurance companies and customers by ensuring accuracy:

    • Reducing Credit Adjustments and write Off’s

    • Ensure that the billing methodology for each payer is documented and set-up throughout the system to realize maximum reimbursement

    • Propose changes and updates to the configuration of the customers system including but not limited to

      • Price tables

      • Insurance Settings

      • Modules adoption

      • Additional Services

    • Identifying areas of opportunities to better streamline internal or external processes

      • System Enhancements to the System

      • Process improvements to increase efficiency

  • Prepares and submits reports to team lead as needed including but not limited to:

    • Quality Assurance Reporting

    • Denial Analyst Reporting

    • Service Level Agreement Reporting

  • Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals

  • Maintains patient confidentiality and function within the guidelines of HIPAA

Let’s talk about Qualifications and Experience


  • High school diploma required; equivalent combination of education and experience will be considered

  • Minimum of 2 years of home infusion billing or accounts receivable experience required

  • Minimum of 2 years of experience working in & maintaining HIPAA standards

  • Highly skilled in using computers & Microsoft products (Excel and Word) is required

  • Highly motivated in billing, claims, denials and document management to work with our internal and external customers on the phone or via software applications

  • Math aptitude

  • Strong problem-solving skills focused on resolving complex home infusion claims

  • An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization and the public in a professional manner

  • Exceptional organizational skills with a high level of attention to detail and the ability to multitask

  • Self-starter, results driven, highly motivated, high energy

  • Proven track record of working towards and exceeding metrics strongly preferred


  • A 2-year degree or additional college coursework

  • 5 years of experience in a healthcare reimbursement role


Suna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.