Tulsa, OK
Appointment Scheduler – ENT Clinic
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: Starting at $18/hour
We are seeking a detail-oriented and personable Appointment Scheduler to join our busy Ear, Nose & Throat clinic. This role supports a team of nine physicians by ensuring smooth scheduling, accurate patient information, and an exceptional patient experience. The ideal candidate is professional, friendly, and thrives in a fast-paced environment.
Responsibilities:
Answer incoming phone calls and schedule patient appointments for a large, multi-provider medical office.
Arrange appointments after receiving specialist referrals from primary care providers.
Make reminder calls to patients prior to their scheduled visits.
Serve as check-out facilitator: collect co-pays, process payments, and schedule follow-up appointments.
Verify patient eligibility and insurance coverage prior to scheduling.
Perform daily batches with monies, ensuring accurate end-of-day balancing.
Maintain a positive and professional demeanor while working collaboratively with a fun, supportive team.
Qualifications:
Previous medical office or scheduling experience preferred.
Knowledge of insurance verification and contracted plans strongly desired.
Excellent communication and customer service skills.
Ability to stay organized and calm in a fast-paced environment.
Basic computer proficiency and accuracy in data entry.
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Qualifications
- At least one year of clinic scheduling experience