Tulsa, OK
Patient Service Representative |Tulsa, OK | Temp-Perm | $16-$17/hour
Monday-Thursday 8am-4:30pm, Friday 8am-2:30pm
Overview:
We are seeking a highly motivated and experienced Patient Service Representative to join our growing medical team. The ideal candidate will possess strong administrative skills, a background in medical office operations, and a passion for delivering excellent customer service. This is a full-time position with a generous PTO package and a comprehensive benefits plan.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Answer incoming calls and route them appropriately
- Monitor and evaluate personnel work performance
- Establish and maintain positive relationships with patients, staff, and physicians
- Provide exceptional customer support throughout the patient experience
- Handle patient inquiries and service requests efficiently and professionally
Required Skills & Qualifications:
- Strong administrative and organizational skills
- Excellent phone etiquette and communication skills
- Previous experience in a medical office setting
- Ability to maintain and organize patient referrals
- Previous experience as a front desk representative is required
- Exceptional customer service skills with a patient-first approach
- ATHENA EMR experience is a plus
Benefits:
- Generous Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with Company Matching
- Retirement Plan
- Flexible Spending Account
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Qualifications
- At least one year patient service rep experience required