Tulsa, OK
Ophthalmic Front Office
Tulsa, OK | Monday-Friday | 7:30am-4pm (usually) | Temp-Perm | $16.50-$17/hour
Job Summary:
We are seeking a professional, detail-oriented, and patient-focused Ophthalmic Front Office Assistant to join our ophthalmology practice. This individual will serve as the face of the clinic—responsible for providing exceptional customer service, managing front desk operations, and ensuring efficient patient flow. The ideal candidate will have experience in a medical or ophthalmic office setting and a strong understanding of medical and vision insurance.
Key Responsibilities:
Greet patients with a warm and professional demeanor upon arrival
Handle patient check-in and check-out procedures accurately and efficiently
Schedule and confirm appointments for eye exams, diagnostics, surgeries, and follow-ups
Answer multi-line phones, route calls appropriately, and respond to inquiries
Verify insurance coverage (medical and vision plans) and collect co-pays and outstanding balances
Obtain authorizations and referrals when required
Maintain and update patient records in the EMR/EHR system (e.g., Compulink, Nextech, or similar)
Coordinate with clinical staff to maintain smooth patient flow and timely appointments
Ensure the waiting area and front desk are clean, organized, and welcoming
Comply with HIPAA guidelines and office confidentiality policies
Qualifications:
High school diploma or equivalent required
1+ years of experience in a medical front office, ophthalmology or optometry preferred
Knowledge of ophthalmic terminology and common procedures is a plus
Proficiency with EMR/EHR systems
Familiarity with insurance plans including Medicare, Medicaid, VSP, EyeMed, etc.
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Qualifications
- At least one year of medical front office experience