Tulsa, OK
Job Title: Medical Front Office Assistant
Location: Tulsa, Oklahoma
Clinic Type: Men’s Health Clinic
Schedule: Full-Time | Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $17 – $18 per hour (based on experience)
About Us:
We are a fast-growing men's health clinic in Tulsa, OK, focused on providing compassionate, confidential, and effective care tailored to the unique needs of our male patients. We are currently seeking a reliable, friendly, and organized Medical Front Office Assistant to be the first point of contact for our clinic.
Job Summary:
The Medical Front Office Assistant plays a vital role in ensuring smooth daily operations and providing excellent customer service to patients. This individual will manage front desk activities, patient scheduling, insurance verification, and administrative support for our clinical team.
Key Responsibilities:
Greet patients and visitors in a professional and welcoming manner
Answer multi-line phone system and respond to inquiries
Schedule and confirm patient appointments
Verify patient insurance and obtain authorizations as needed
Collect co-pays and process patient payments
Maintain accurate and up-to-date patient records in the EMR system
Assist with new patient intake and check-in/check-out procedures
Maintain cleanliness and order of the front desk area
Ensure HIPAA compliance in all interactions
Provide administrative support to clinical staff as needed
Qualifications:
High school diploma or GED required
Minimum 1 year of experience in a medical front office or similar healthcare setting preferred
Familiarity with electronic medical records (EMR) systems
Strong communication and interpersonal skills
Detail-oriented with excellent organizational skills
Ability to multitask in a fast-paced environment
Professional appearance and demeanor