Medical Receptionist

Medical Receptionist | $16-$18/hour | Tulsa, OK | Temp-Perm

Position Objective:

The Receptionist is an administrative role and is responsible for routine administrative and patient care supportive duties in medical practice to ensure the office or clinic runs smoothly. The incumbent will report to the Office Manager and will be responsible for maintaining patient demographics and insurance records. This includes performing routine duties associated with patient scheduling and processing payments/copayments.

Responsibilities:

• Greet patients in a courteous and polite manner, and conduct all front office functions as requested
• Responsible for accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
• Complete patient phone calls including but not limited to proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
• Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
• Maintain patient medical records in accordance with the Center's policy
• Assist with inventory and maintain office supplies
• Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
• Provide patients with appropriate medical wellness paperwork to complete
• Additional duties as assigned

Position Requirements/ Skills:

• High school diploma or equivalent required
• Ability to accurately read and write medical terminology
• Basic computer skills, including familiarity with electronic medical records.
• At least 1 year of experience of medical office experience
• Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)

Key Attributes/ Skills

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitment
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Knowledge of medical coding, preferred
• Knowledge of HIPAA, preferred

We offer a comprehensive compensation and benefits package:

• Medical, dental, vision, disability, and life
• 401k, with employer match
• Paid time off
• Paid holidays

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Qualifications

• At least one year of medical admin experience