Hotel Front Desk (Summer Temp)

Job Title: Hotel Front Desk
Location: Palo Alto, CA
Pay: up to $26/hr

About the job:

The Hotel Front Desk role is responsible for providing excellent customer service to guests, students, and faculty while managing reservations, check-ins, billing, and general administrative tasks. This position requires flexibility in scheduling and a commitment to maintaining a welcoming and organized environment.

We're looking for someone who:

• Has at least 2 years of customer service experience, preferably in hospitality, academic, or facilities industries

• Possesses strong written and verbal communication skills

• Is proficient in basic computer skills, including Microsoft Office Suite

• Demonstrates strong critical thinking and problem-solving abilities

• Has excellent customer service skills and the ability to handle inquiries professionally

• Is flexible with scheduling, as shifts may change every two weeks

• Can work holidays as needed

What you'll do:

• Assist guests, students, and faculty with check-in, check-out, and general inquiries

• Process reservations, handle billing, and maintain accurate records

• Ensure the safety and security of residents by following protocols

• Manage incoming and outgoing mail and deliveries

• Address routine maintenance and service requests, escalating complex issues when necessary

• Support office administration tasks, including data entry, filing, and audits

• Engage with executive program guests and vendors to ensure smooth operations

Why you'll love working here:

• Weekly pay

• Paid sick leave

• Benefits package provided by SlingShot Connections, including:

  • Health insurance

  • Vision insurance

  • Dental insurance

  • Life insurance

  • 401(k) match

  • Employee Assistance Program