Monterey, CA
Job Title: Customer Service Representative (Personal Lines)
Location: Reno, NV | Monterey, CA
Pay: $20/hr
About the job:
The Customer Service Representative will act as the frontline support for agents, policyholders, and business partners. This role involves handling inquiries, processing transactions, and ensuring a high level of customer satisfaction within personal lines insurance.
We're looking for someone who:
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Has a high school diploma or equivalent
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Holds a valid Property & Casualty license in their state of residence
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Can obtain additional P&C licenses in other states if needed
What you'll do:
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Provide prompt, accurate, and courteous service for policy transactions, renewals, and general inquiries
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Use automated systems to handle questions on policy coverage, premium billing, and payments
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Manage underwriting authority as directed by Personal Lines Service Management
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Act as the "front-line" for customer interactions, ensuring a positive and professional experience
Why you'll love working here:
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Weekly pay
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Paid sick leave
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Benefits package provided by SlingShot Connections, including:
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Health insurance
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Vision insurance
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Dental insurance
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Life insurance
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401(k) match
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Employee Assistance Program