Systems Analyst II (IT)

IT Systems Analyst II

Location: Greater Seattle Area (On-site with our nonprofit client)
Compensation: $80,000–$85,000 annually
Employment Type: Full-time | Direct Hire | Non-exempt

Schedule: Monday - Friday | 8:00 AM PST - 5:00 PM PST
Reports to: Director of Information Technology  

Join a Mission-Driven Team

Simply Great Staffing is proud to partner with a respected nonprofit organization in search of a talented and proactive IT Systems Analyst II. This is more than just a tech support role—it's an opportunity to make a meaningful impact by supporting the systems that help power a purpose-driven mission.

If you're passionate about solving problems, thrive in dynamic environments, and want your work to support something bigger, this is the role for you.

What You’ll Do

1. Support & Troubleshooting: Provide hands-on technical support for desktops, laptops, printers, and mobile devices across Windows and Mac environments.
2. System Maintenance: Install, configure, and maintain hardware, software, and peripherals to ensure smooth daily operations.
3. Network & Infrastructure: Troubleshoot connectivity issues, assist with LAN/WAN maintenance, and support data center equipment setup.
4. Collaboration: Work closely with internal IT staff and external vendors to resolve issues and implement improvements.
5. Training & Documentation: Train staff on IT tools and best practices, and create clear, user-friendly documentation.
6. Project Support: Recommend system upgrades, assist with procurement, and contribute to IT initiatives that support the nonprofit’s mission.

What You Bring

1. Proficiency in Windows 7/10, Mac OS X, Microsoft Office, Active Directory, and mobile platforms (iOS/Android).
2. Experience with Microsoft Deployment Toolkit and System Center Suite.
3. Strong troubleshooting skills and the ability to communicate technical concepts clearly to non-technical users.
4. Excellent time management, adaptability, and a proactive mindset.
5. A commitment to confidentiality and professionalism.

Qualifications

1. Education: Associate’s degree in a related field preferred. Equivalent experience (4–6 years) in end-user support accepted.
2. Experience: Minimum 2 years in desktop support, including hardware/software troubleshooting and Active Directory.
3. Preferred Certifications:
   1. ITIL Foundation  
   2. CompTIA A+  
   3. CompTIA Network+

Why Simply Great Staffing?

We don’t just fill roles—we build careers. At Simply Great Staffing, we connect exceptional talent with organizations that are making a difference. You’ll receive personalized support, transparent communication, and opportunities that align with your goals and values.