? Conducts daily collection calls to delinquent accounts; practices top-notch customer service when communicating with valued clients.? Handles customer service questions and issues, via phone and email.? Processes contract refinance/extension challenges.? Skips tracing accounts to locate customers.? Responds to customer inquiries on delinquency notices.? Investigates billing problems.? Participates in office and departmental meetings.? Works a standard schedule with some flexibility. Occasional evenings an...
