Collector

? Conducts daily collection calls to delinquent accounts; practices top-notch customer service when communicating with valued clients.

? Handles customer service questions and issues, via phone and email.

? Processes contract refinance/extension challenges.

? Skips tracing accounts to locate customers.

? Responds to customer inquiries on delinquency notices.

? Investigates billing problems.

? Participates in office and departmental meetings.

? Works a standard schedule with some flexibility. Occasional evenings and Saturdays as needed.

Preferred Requirements:

? Basic collections experience in an environment that has a high-volume of calls.

? Basic PC knowledge including Microsoft Office.

? Consumer Collections experience preferred.