Milwaukee, WI
Do you want to work for a firm that is one of the leaders in the industry, dedicated to providing exceptional services to the clients. They pride themselves on their commitment to excellence and focus on customer satisfaction. As they continue to grow, they are seeking a dedicated and detail-oriented Collections Specialist to join their team.
As a Collections Specialist, you will be responsible for managing the accounts receivable process, ensuring timely collection of outstanding debts, and maintaining positive relationships with the clients. Your keen attention to detail and strong communication skills will be vital in resolving payment issues and minimizing delinquent accounts.
Key Responsibilities:
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Contact customers via phone, email, and mail to follow up on overdue accounts.
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Negotiate payment arrangements and settlements for overdue balances.
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Maintain accurate and up-to-date records of customer interactions and payment status.
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Collaborate with the finance team to reconcile accounts and address discrepancies.
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Prepare and send out monthly statements and reminders to customers.
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Analyze customer accounts to identify trends and develop strategies for improving collections.
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Provide excellent customer service while addressing inquiries and resolving issues related to billing and payments.
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Qualifications:
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Associate's degree in finance, accounting, or related field preferred.
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Proven experience as a Collections Specialist or in a similar role.
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Knowledge of collection procedures, laws, and best practices.
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Strong communication and negotiation skills, both verbal and written.
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Proficiency in Microsoft Word and Excel, and experience with accounting software.
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Excellent organizational skills and attention to detail.
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Ability to work independently and as part of a team.
If you are looking to join an exceptional team with great benefits and opportunity, please send your resume to Lisa at llecher@seekprofessionals.com.
About SEEK Professionals
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Professionals. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized.
SEEK Professionals is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.