Client Services Representative

Client Services Representative – Manufacturing Office Background

Are you a highly organized and customer-focused individual with a proven track record in a manufacturing office environment? Do you thrive on providing exceptional service and ensuring client satisfaction? If so, we want to hear from you!

Position – Client Services Representative            

Job Location – Oshkosh, WI

Starting Date – ASAP

Employment Term – Temp to hire        

Employment Type – Full time

Work Hours (Shift) –  1st shift

Starting Pay – $18+

Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma/GED

Required Experience – At least 2 years of experience in a manufacturing office environment

We are looking for a dedicated and proactive Client Services Representative to join our growing team. In this role, you'll be the primary point of contact for our valued clients, leveraging your understanding of manufacturing processes to provide seamless support and build strong relationships.

Responsibilities

• Provide customer service and order entry to all assigned customers and accounts. 
• Responds to all communication from customers and acts accordingly. 
• Maintains and increases customer satisfaction by prompt responses.
• Communicates with Client Services Group leader to escalate critical customer issues.
• Evaluates customer purchase orders and releases for delivery date compliance during contract review.
• Proactively advises customer of any changes to original commitments and follow ups until completion. 
• Supports cross-functional teams that focus on managing our customers. 
• Participates on improvement teams as needed. 

Qualifications 

• Excellent written and verbal communication skills. 
• A background in a customer service and manufacturing environment preferred. 
• Knowledgeable in Microsoft Office Suite including Microsoft Word, Excel and Outlook. 

Please send your resume to Oshkosh@seekcareers.com. Call/text Chad at 920-232-7322 or apply online at www.seekcareers.com.

Keywords: office assistant, customer service, administrative assistant

About SEEK Careers/Staffing

You are a person with unique skills, experience and education.  When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc.  Since 1971, our professional staffing consultants have been Servicing Your Success®.  You’ll find that the process is thorough and that your experience is personalized. 

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!