Grafton, WI
Use your extraordinary customer service skills to process incoming orders and other calls. You will work with a great group of professional people in a very prestigious Wisconsin company. This hybrid role is fast paced, detail oriented and will interact with a large customer base!
POSITION – Customer Service
JOB LOCATION – Grafton, WI
STARTING DATE – Immediate
EMPLOYMENT TERM – Regular, Temp-to-Hire
EMPLOYMENT TYPE – Full Time
WORK HOURS (SHIFT) – 8 a.m. to 5 p.m.
STARTING PAY – $21-23 per hour, based on experience
BENEFITS – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus
REQUIRED EDUCATION – Bachelor's Degree is preferred
REQUIRED EXPERIENCE – Strong understanding of ERP, Oracle
As a Customer Service Representative, you will be responsible for providing excellent service to all incoming customer emails and calls. You will be assisting with processing orders, pricing, and other similar duties.
Responsibilities
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Provide customer service to a number of OEM Customer accounts.
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Process orders including entry and validation.
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Frequent fax, e-mail, and phone customer contact.
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Order entry, stock checks, order expediting, and review pricing and terms are adhered to.
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Run Daily/Weekly Reports and publish results.
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Interface with Engineering, Manufacturing, and other depts. to fulfill customer requests.
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Assist other department personnel as required in the support of customer service.
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Resolve credit holds, researches outstanding claims, initiates motor returns, etc..
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Perform other duties as assigned
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Able to respond to customer’s product and technical application inquiries.
Qualifications
- Experience with Oracle or other ERP software is preferred.
- Must have experience with Microsoft Office and Excel. Testing is required.
- 4 years of customer service or related experience
Apply online at www.seekcareers.com, send your resume to rbudnik@seekcareers.com or call/text Rebecca at 262-377-8888.
ASK ABOUT OUR $100 REFERRAL BONUS PROGRAM!
No limit to number of bonuses you can earn!
Keywords: sales, customer service, Microsoft, administrative, Oracle. CSR II, Hybrid
About SEEK Careers/Staffing
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized.
SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.