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Customer Service Specialist - Parts Dept

Chippewa Falls, WI

Order: 4295322136
Office Assignment to Hire

This temporary position offers a great opportunity to gain experience with a well-established company in a fast-paced environment. Enjoy a competitive hourly wage of $23/hour, Monday through Friday work schedule, and the chance to contribute to an important business function. The role provides flexibility and a supportive team environment, making it a great option for individuals looking to gain valuable skills in a growing industry.


Position – Customer Service Specialist - Parts Dept

Job Location – Chippewa Falls, WI

Starting Date – Immediate

Employment Term – Temp, possibly Temp-to-Hire

Employment Type – Full-Time

Work Hours (Shift) – M-F Days (8 Hours/Day)

Starting Pay – $23/Hour

Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma/GED

Required Experience – Proficiency in MS Office Suite


We are looking for an organized and detail-focused individual to join our team in a temporary, full-time position. This role will primarily involve managing customer orders, supporting spare parts sales, and ensuring smooth communication with internal departments. If you’re eager to gain experience in a fast-paced, customer-oriented environment, this is a fantastic opportunity to contribute and grow.


Responsibilities

- Partner with teams such as Master Data, Finance, and Shipping to ensure seamless order processing while keeping key performance metrics in focus.

- Provide spare parts quotations, maintain regular contact with customers, and prioritize high-value customer orders as part of the sales process.

- Input orders into the ERP system and handle credit card transactions as required.

- Work with the Purchasing department to assess part costs and ensure pricing aligns with target profit margins.

- Organize and file correspondence efficiently in the Electronic Filing System (EFS).

- Take on additional tasks as needed to support team operations.


Qualifications 

- Excellent oral and written communication skills, with the ability to clearly and professionally communicate with customers and internal teams. 

- Strong accountability skills with a focus on customer satisfaction, consistent follow-up, and time management. 

- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Experience with CRM systems, such as C4C, is preferred. 

- Ability to work independently with minimal supervision while handling multiple tasks and prioritizing effectively. 

- Demonstrated ability to work well both collaboratively and independently in a fast-paced and entrepreneurial environment. 


Send us an email at eauclaire@seekcareers.com or call us at 715-832-1000 to set up an interview. You can always apply online anytime at www.seekcareers.com. You can now TEXT us at 715-832-1000 to discuss this or other job opportunities.


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About SEEK Careers/Staffing

You are a person with unique skills, experience and education.  When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc.  Since 1971, our professional staffing consultants have been Servicing Your Success®.  You’ll find that the process is thorough and that your experience is personalized. 


SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

ASK ABOUT OUR $100 REFERRAL BONUS PROGRAM!