Dispatch

Robbins Staffing is seeking a Dispatch Operator for our leading glass and mirror contracting firm dedicated to providing exceptional service and top-quality products to their clients.

Our client is seeking a top-notch Dispatcher to coordinate the daily operations of glass and mirror delivery and installation services. The ideal candidate will be highly organized, and capable of managing schedules and resources efficiently to ensure timely service delivery.

Key Responsibilities:

Scheduling and Coordination:

• Schedule and assign daily work orders to field technicians based on availability, skills and proximity.

• Optimize routes for deliveries and installations to enhance efficiency and reduce costs.

Communication:

• Serve as the primary point of contact for technicians, clients, and suppliers, and facilitating clear and effective communication.

• Handle incoming calls and inquiries regarding service requests, providing timely information and assistance.

Monitoring Operations:

• Track the progress of field operations to ensure timely completion of projects and adherence to quality standards.

• Monitor inventory levels and coordinate with suppliers to ensure the availability of materials needed for incoming jobs.

Data Management:

• Maintain accurate records of dispatch activities, including schedules, work orders and materials used.

• Generate reports on performance metrics to assist in evaluating efficiency and productivity.

Qualifications:

• High School diploma or equivalent; additional education or certification in logistics or operations management is a plus.

• Proven experience as a dispatcher or in a similar role; preferable within the construction or contracting industry.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Excellent communication and interpersonal skills.

• Proficiency in using dispatch software and Microsoft Office Suite. QuickBooks a Plus.

What they offer:

• Competitive salary and benefits package.

• Four-day work week. Monday-Thursday 7-5:30 with a 30 minute lunch break.

• Company closed the last week of the year between Christmas and New Years.

Robbins Staffing Solutions, Inc. is an award-winning staffing and recruiting firm connecting our clients with talented candidates for over 19 years. Let us help you find your next career opportunity. Apply online at www.robbinsstaffing.com or call us today for more information. We are a proud Equal Opportunity Employer.