Office Support

Office Support and Customer Service Specialist with A Premier Manufacturing Partner

Personnel Source is proud to partner with a distinguished leader in the manufacturing sector, renowned for its masterful craftsmanship in custom and stock business forms, envelopes, and digital prints since 1969.

Why Apply – Benefits and Career Development:

• Comprehensive Benefits Package: Embrace a full suite of benefits from the get-go, including paid holidays, accruable vacation time, and an innovative health insurance plan, all starting after a brief orientation period.
• Health & Wellness Focus: Your well-being is our priority, evidenced by a fully paid Planet Fitness membership, encouraging a healthy work-life balance.
• Future Security: Enjoy the peace of mind that comes with immediate life insurance coverage and eligibility for a 401k plan after your first year, ensuring your long-term security.
• Professional Growth: This position is not just a job; it's a career opportunity offering a rich soil for growth, skill enhancement, and upward mobility within a nurturing environment.

Your Role and Responsibilities:

• Customer Engagement: Be the first line of support, providing comprehensive guidance and pricing details, and addressing manufacturing queries with a blend of professionalism and warmth.
• Satisfaction & Coordination: Ensure product and service excellence by facilitating seamless communication across departments, guaranteeing that customer expectations are not just met but exceeded.
• Attention to Detail: Manage and rectify order details with precision, maintaining the high standards of quality that our company is known for.
• Adaptability: Excel in a dynamic setting, where your ability to multitask and maintain a positive attitude contributes significantly to our collective achievements.

Who We Are Looking For:

• Individuals with a positive, problem-solving mindset who are eager to embrace challenges and integrate into our team-oriented culture.
• Strong communicators with the ability to handle customer interactions with tact and professionalism.
• Candidates proficient in multitasking within a fast-paced environment, comfortable with mathematical concepts, and familiar with Microsoft Office suite.
• While prior experience in customer service roles is valued, we are open to motivated learners driven to excel and grow.

Your Working Hours:

• Enjoy a balanced routine in a casual manufacturing office setting with a Monday to Friday, 8:00 am – 5:00 pm schedule, with occasional overtime to meet training needs and departmental goals. Hours: Training will be 8:00 am to 4:30 pm with 1/2-hour lunch. After training, we offer a slight adjustment to the schedule.  You will get to pick between 7:30 am to 4:30 pm with 1 hour lunch, 8:00 am to 4:30 pm with 1/2-hour lunch, or 8:00 am to 5:00 pm with 1 hour lunch. 

Dive into a role that appreciates your input and fosters your career progression. If you're ready to make a meaningful impact in a company where tradition meets innovation, apply now, and carve your path in a team that values your contribution.

Qualifications

• High school diploma or equivalent.
• Stong Excel and Microsoft Office experience is required. Prior data entry and customer service work with at least 3 years of related work experience. A record of reliable attendance and longevity in your past work.