PORTLAND, OR
Lobby Cashier
The Lobby Cashier serves as the frontline representative, providing exceptional customer service, managing high-volume phone interactions, and supporting both customers and staff across multiple locations. This role requires a professional, energetic, and organized individual who can multitask effectively in a fast-paced environment.
LOCATION: Portland, OR
SALARY: $20/hr.
SCHEDULE: Full-time, Wednesday-Saturday | 7:30am-6:00pm
*Background check required upon offer
WHY YOU’LL LOVE THIS ROLE
Be the Face of the Brand: Create memorable first impressions and build lasting customer relationships.
Fast-Paced & Dynamic: Thrive in a role where every day brings something new.
Strong Communication & Teamwork: Collaborate with teams across 20 locations while honing your professional communication skills.
Make a Meaningful Impact: Play a key role in customer satisfaction, operations, and overall success.
Grow & Develop: Build valuable skills with opportunities for advancement in a multi-location company.
KEY RESPONSIBILITIES
Deliver Excellent Customer Service - Greet customers, answer questions, resolve concerns, and promote products and services.
Manage Phone & Communication Flow - Handle high-volume calls, provide accurate information, and connect customers with appropriate teams across locations.
Maintain a Clean, Stocked Lobby - Ensure the lobby is tidy, organized, and fully stocked with refreshments and retail items.
Operate POS & Handle Payments - Accurately process transactions, manage a balanced cash drawer, and follow proper cash handling procedures.
Stay Organized & Multitask Efficiently - Balance walk-in service, phone calls, cleanliness, and restocking in a fast-paced environment.
Support Team Communication & Feedback - Relay customer feedback and operational issues to management to improve service and coordination.
WHAT WE’RE LOOKING FOR
Customer Service Experience - Background in retail, hospitality, or similar customer-facing roles preferred.
Strong Communication & Problem-Solving - Excellent interpersonal skills with the ability to resolve issues calmly and effectively.
Professionalism & Adaptability - High emotional intelligence, patience, and the ability to multitask in a fast-paced environment.
Physical Readiness - Able to lift up to 25 lbs and stay on your feet for extended periods (standing/walking/cleaning up to 85% of the time).
PHYSICAL REQUIREMENTS
This role requires the ability to lift up to 25 lbs and remain on your feet for extended periods. Expect to spend approximately 70% of your time standing, 15% walking or cleaning, and 15% lifting or performing light physical tasks.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Portland Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Portland Branch for immediate consideration. Or contact our office directly at 503-242-0611 to speak with a Recruiter.
Job ID# 139795
For more information regarding our company and employee benefits please click on the links below.