Portland, OR
Customer Service Representative
You'll love this role if you're passionate about building strong relationships and thrive in a fast-paced environment where every day brings new challenges. With opportunities to make a real impact, it's the perfect fit for motivated, solution-oriented professionals.
WHY YOU’LL LOVE THIS ROLE
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Build meaningful partnerships with Account Managers and contribute directly to their success
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Engage in a variety of tasks that keep each day dynamic and rewarding
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Use your problem-solving skills to handle exceptions and create efficient solutions
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Enjoy the independence to manage your responsibilities with minimal supervision
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Be part of a collaborative environment with valuable face-to-face interaction and teamwork
LOCATION: Portland, OR
SALARY: $45k-60k/yr. DOE
SCHEDULE: Friday – Monday 630am-5pm
KEY RESPONSIBILITIES
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Build strong working relationships with assigned Account Managers
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Track and trace shipments daily for assigned accounts
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Handle paperwork exceptions and special requests
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Manage appointment scheduling for Account Managers
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Ensure consistent onsite attendance and complete other tasks as assigned
WHAT WE’RE LOOKING FOR
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2+ years of customer service experience
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Excellent communication and interpersonal skills
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Ability to manage multiple priorities and solve problems creatively
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Self-motivated with the ability to work independently
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Proficient in using technology and comfortable with face-to-face interactions
PHYSICAL REQUIREMENTS
This position requires the ability to sit or stand for extended periods while using a computer and phone. Occasional lifting of office materials up to 20 pounds may be needed.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Portland Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Portland Branch for immediate consideration. Or contact our office directly at 503-242-0611 to speak with a Recruiter.
Job ID# 139356
For more information regarding our company and employee benefits please click on the links below.