HYDE PARK, UT
Dealer Support Specialist | Hyde Park, UT
Join Nexeo HR as a Dealer Support Specialist and play a key role in supporting multiple well-known outdoor brands under the Revelyst umbrella. This is a great opportunity for someone who enjoys building relationships, solving problems, and delivering excellent customer service. You’ll be the primary point of contact for our dealer accounts—managing orders, answering questions, resolving issues, and ensuring every interaction is handled with professionalism and accuracy.
Responsibilities
• Serve as the main contact for incoming dealer calls and emails
• Respond to dealer inquiries within 24 hours by phone or email
• Enter and manage dealer orders with 100% accuracy
• Issue return authorizations and create shipping labels as needed
• Communicate order changes to all relevant departments
• Build and maintain strong relationships with dealers and their staff
• Monitor and manage daily order book
• Follow documented processes for consistent, accurate work
• Proactively identify and resolve issues in a timely manner
Qualifications
• High School Diploma or GED required
• 2+ years of experience in customer service, dealer service, or order management
• Typing speed of 35–40 WPM
• Proficient in Microsoft Office Suite
• Strong phone communication skills; able to answer questions on the spot
• Exceptional attention to detail and organizational skills
• Strong verbal, written, and interpersonal communication abilities
• Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment
• Dependable attendance and a positive, collaborative attitude
• Must pass a state background check (violence or theft charges may be disqualifying)
• Ability to work on a computer for 8–9 hours per day
• Comfortable in a standard office environment with occasional warehouse interaction
Pay
$17.00–$22.00 per hour
Schedule
Day Shift | Monday–Friday | 8:00 AM – 5:00 PM
Nexeo Benefits
• Medical, Dental, Vision, Limited Life, Short-Term Disability.
• Refer a Friend Bonus | Other Financial Incentives (Bonuses).
• Weekly Pay | Direct Deposit | Rapid Pay Card.
• Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.
Questions?
Call or Text our office today!
With 100+ jobs available, we're sure to find a job for you.
1476 North Main Street North Logan, Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
hyde park | utah | dealer support specialist | customer service | dealer services | order processing | order management | returns processing | account management | microsoft office | revelyst | outdoor brands | call center | phone support | email support | high school diploma | office jobs | full time
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