Miami, FL
Cutting Edge Recruiting Solutions is in need of a detail-oriented Help Desk Analyst for a major client in Miami, FL. This role will involve providing support to end users by resolving complex networking, hardware, and software issues. Job responsibilities include:
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Troubleshoot, analyze, resolve, track, escalate, and accurately document various technical problems and their resolutions
Job requirements:
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1-3 years of experience as a help desk / desktop support specialist answering calls in a help desk environment
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Experience utilizing a ticketing system
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Intermediate Advanced Active Directory skills
Cutting Edge Recruiting Solutions (CERS) is a recruiting and consulting firm that does things differently than most recruiting firms. Our recruitment process is based on personal attention, guidance, and honest feedback. Our recruiters will always clearly communicate the next step to you during the hiring process to eliminate any uncertainty and ensure your investment of time with us.
CERS asks for only local candidates who are authorized to work full time in the US to apply within. Please contact 561-910-8000 for immediate consideration.