Heath, OH
A local automotive dealership, that offers drivers in Heath, Newark and surrounding counties access the newest Chrysler, Dodge, Jeep and RAM vehicles, along with an extensive selection of used cars, trucks, SUVs and minivans by leading vehicle manufacturers has an IMMEDIATE NEED to fill an OFFICE/ ADMINISTRATIVE POSITION!
JOB TITLE
Administrative/Office Associate (Automotive)
JOB REQUIREMENTS
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Operate switchboard telephone system
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Greet guests and coordinate getting them assistance.
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Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
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Provide basic information to callers who have general inquires
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Assist the General Manager with various clerical duties as needed
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Be friendly, professional, courteous and efficient when working with all customers and employee
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Verify paperwork for completeness and accuracy
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Log deals in workbook, verifying gross profit and sales commission
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Verify payoffs and insurance availability on all deals
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Verify manager worksheet to actual deal in computer for biller
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Maintain spreadsheet for separate finance producers
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Communicate with customers for corrections on finance contracts and trade titles
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Research and correct held offerings for prompt payment
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Maintain CSI at or above company standards
OTHER REQUIREMENTS
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Auto Dealership Experience REQUIRED
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Ability to understand and follow directions
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Knowledge of automotive sales documents REQUIRED
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Ability to deal effectively with customers and dealership personnel
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Proven track record
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Strong record of positive Customer Satisfaction results
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Team-oriented
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Submit to and successfully complete MVR, background check, and pre-employment drug test
Job Type: Full-time
Salary: $11.00 to $13.00 /hour
Required education:
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High school or equivalent
Required experience:
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Automotive Office: 1 year
Required license or certification:
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Driver's License