Boca Raton, FL
A Cutting Edge Recruiting Solutions (CERS) client in Boca Raton, FL is seeking a Customer Service Representative who is bilingual in English and Spanish. This position involves providing excellent customer service experiences to customers who place inbound calls to the client. Additional responsibilities of this role include:
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Answering questions, processing orders, handling escalated issues, retaining customers, and heavy data entry
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Achieve and maintain productivity and quality performance standards established by the company
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Other duties as assigned
Job requirements:
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High school diploma (or equivalent)
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At least 1 year of customer service experience
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Working knowledge of Microsoft Word and Excel
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Fully bilingual in both English and Spanish (both written and verbal)
Cutting Edge Recruiting Solutions (CERS) is a recruiting and consulting firm that does things differently than most recruiting firms. Our recruitment process is based on personal attention, guidance, and honest feedback. Our recruiters will always clearly communicate the next step to you during the hiring process to eliminate any uncertainty and ensure your investment of time with us.
CERS asks for only local candidates who are authorized to work full time in the US to apply within. Please contact 561-910-8000 for immediate consideration.