FORT WORTH, TX
Job Summary
The Funeral Greeter serves as the welcoming presence at funeral services, memorials, and visitations. This role is essential in creating a respectful, comforting environment for grieving families and guests. The greeter provides directions, answers basic questions, and ensures smooth coordination between attendees and staff throughout the service.
Key Responsibilities
• Welcome guests with warmth, empathy, and professionalism
• Provide directions to seating areas, restrooms, and service locations
• Assist with guest registration and distribution of service materials (e.g., programs, prayer cards)
• Coordinate with funeral directors and staff to ensure smooth service flow
• Maintain a clean, organized, and respectful environment in public areas
• Answer basic questions and offer gentle guidance to guests
• Occasionally assist with parking coordination or vehicle escorting
• Remain present and attentive throughout the service to support guests as needed
Job Summary
The Administrative Assistant plays a vital role in supporting funeral home operations and providing compassionate service to grieving families. This position handles front desk duties, coordinates documentation, and assists funeral directors with scheduling, communication, and logistics. Professionalism, discretion, and emotional sensitivity are essential.
Key Responsibilities
• Answer and direct phone calls with empathy and professionalism
• Prepare and file necessary documentation (e.g., death certificates, permits, contracts)
• Schedule appointments and coordinate service arrangements with families and staff
• Maintain accurate records in funeral home software systems
• Draft and submit obituaries and service announcements to newspapers and online platforms
• Greet visitors and provide guidance during visitations and services
• Process payments and manage billing inquiries
• Ensure the front office and common areas are clean, organized, and welcoming
• Support funeral directors and other staff with clerical tasks and special projects