TSG Support Technician

Title: TSG Support Technician with Driving

Location: MACON, GA 31201 

Pay rate: $16.30 – $17.39

Details:

Key skills are to work independent of direct supervision and prioritize work based on severity and deadline. The domiciled location is in Macon, GA, but the area of support also includes Unadilla and Columbus, GA. 

Job Description:

Provides support activities in an assigned area.  Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.  Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. 

Education/Skillsets:

Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks