Job Description: Front Desk – Receptionist

?? Location: Harlingen, TX

?? Industry: Auto Body Shop

? Full-Time

Position Summary

We are seeking a friendly, professional, and organized Front Desk Receptionist to join our team at a busy auto body shop in Harlingen, TX. The Receptionist will serve as the first point of contact for customers, providing excellent customer service in person and over the phone, while also assisting with administrative and clerical tasks to support daily shop operations.

Key Responsibilities

• Greet customers and visitors with a professional and welcoming attitude.
• Answer and direct incoming phone calls promptly and professionally.
• Schedule appointments for vehicle estimates, drop-offs, and repairs.
• Maintain accurate records of customer information and service requests.
• Provide updates to customers regarding the status of their vehicles.
• Collect payments and issue receipts as needed.
• Assist with filing, data entry, and maintaining organized office records.
• Handle incoming and outgoing mail and deliveries.
• Support shop staff with administrative tasks as needed.
• Maintain a clean, organized, and professional front desk/lobby area.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a receptionist, administrative assistant, or in customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficient with basic computer applications (Microsoft Office, email, scheduling software).
• Bilingual in English and Spanish preferred (not required).
• Ability to multitask in a fast-paced environment.
• Professional appearance and demeanor.

Work Schedule

• Monday – Friday (8 AM – 5 PM)