Customer Service Assistant

Job description

Mega Force Staffing of Kinston is currently seeking a part time clerical employee who will be working a minimum of 5 hours each day. This clerical positon will assist with answering incoming phone calls, responding to general questions from the public, and providing administrative support to staff. 

Required Skills/Abilities:

• Answer incoming phone calls and direct them to the appropriate departments.
• Greet and assist visitors in a courteous and professional manner. 
• Provide information and respond to general inquiries from residents and customers. 
• Assist staff with administrative support tasks (such as filing, organizing, and data entry). 
• Maintain a welcoming and professional front desk area. 
• Note: This position does not handle or process any payments or financial transactions. 
• Strong communication and customer service skills. 
• Ability to remain professional and courteous in a fast-paced environment. 
• Dependable, punctual, and organized. 
• Ability to learn quickly and work as part of a team. 
• Previous office or customer service experience preferred but not required. 

Education and Experience:

     ·     High school diploma or equivalent required.