Case Worker

Summary:
Responsible for determining eligibility and administering benefits for the Indian General Assistance and Miscellaneous Financial Assistance Programs. Acts as a liaison between clients and community resources, supports the Social Services Director, and promotes improved services for Pyramid Lake residents.

Key Responsibilities:

• Interview clients and assess financial assistance eligibility.
• Verify documentation and resolve discrepancies.
• Develop case plans to support client self-sufficiency.
• Calculate payments per Federal, State, and Tribal guidelines.
• Maintain accurate case records and ensure confidentiality.
• Conduct home visits and coordinate with Tribal Work Experience Program.
• Refer clients to other agencies and assist with applications.
• Support distribution of commodity foods and transportation for appointments.
• Represent the department at community events and evaluate service effectiveness.

Qualifications:

• Knowledge of welfare programs, office skills, and Native American culture.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and maintain confidentiality.
• Valid Nevada driver’s license and insurability.
• High school diploma or GED; 3 years of relevant experience.