Clerical Support Specialist

Order Type : Temp

Mclean County Job duties- Create and foster positive customer relationships through daily/weekly interaction, proactive communication and excellent service. -Responsible for the day to day management of assigned accounts from order entry to delivery -Maintain availability in the phone system, delivering professional and engaging customer service -If applicable, regularly attend production meetings, make scheduling or order changes as needed and communicate order concerns if needed -Collaborate with sales and operations teams to address customer issues such as product substitutions and pricing and coordinate with logistics -Demonstrate expertise in client products to provide technical assistance -Manage workload and communication through Salesforce, following defined processes -Additional duties as assigned Required: -High school diploma or GED -Data entry and clerical skills -MS office First day arrive at 8AM then speak with Katie about when to come in for her shift. Preferred: -Knowledge of Salesforce database -Knowledge of Oracle database -Client willing to train on Salesforce or Oracle