Industrial Field Service Technician

Madden Industrial Craftsmen is seeking an Industrial Field Service Technician for a long-term role with an organization based out of Clackamas, OR that installs, upgrades, and repairs palletizing equipment throughout the United States and Canada. This role requires frequent travel, 75-90% of the time.

Pay: $30-$40/hr + overtime and per diem

Field Service Technician Responsibilities:

• Ensure customer satisfaction through positive interactions.

• Accept assignments requiring both domestic and international travel (Canada), sometimes on short notice.

• Complete work to customer satisfaction and obtain necessary approvals.

• Adhere to safety guidelines and company policies.

• Assist in shop startups and technical phone support

• Communicate effectively with the Field Service Manager and team members regarding job progress and any issues.

• Problem-solve and pay attention to detail.

• Maintain confidentiality and work under pressure to meet deadlines.

• Travel safely and efficiently by air and car.

• Familiarity with motion control applications, operator interface design, and safety circuitry.

Field Service Technician Qualifications:

• Minimum two years of experience with large capital equipment design and operations.

• Strong mechanical aptitude with electromechanical systems experience.

• Minimum of five years of electrical troubleshooting experience, particularly with control panel wiring and sensors

• Minimum three years of Allen Bradley PLC experience or equivalent.

• Proficiency with the MS Office suite and ERP/MRP software.

• Current Passport or ability to attain one.

• Ability to lift and carry up to 50 pounds occasionally.

• Bend, stoop, twist, and squat occasionally.

• Visual acuity to ensure quality and accuracy.

Benefits:

• $30-$40/hr

• Overtime opportunities

• Per diem

• Personal use of accrued credit card points from business travel

• 401(k) matching

• Paid Sick Leave

• Paid Holidays

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