Expeditor/Customer Service

New position with our client in NE Wichita due to growth. Excellent opportunity to join this emerging employer as they increase product services and lines. As a leader in metal finishing services for aerospace and industrial clients, their expected growth this year will include increased assembly contracts as well as machining divisions.

Expeditor/Customer Service

Summary

Responsible for acting as a liaison between customers and company. Assists with Purchase Orders, processing status, shipment, complaints, account questions, and other queries. Must be a self-starter and possess the capability to understand and learn company's industry. Previous experience in aerospace environment a plus.

Primary responsibilities

• Utilize email and phone to ensure customer service is being delivered.

• Give daily customer order status via phone, email.

• Communicate to customers to resolve and/or verify PO information.

• Greet customers, in a professional manner, in order to ascertain a problem or reason for calling.

• Assist with implementation of PO’s into ERP system.

• Act as the company gatekeeper, and be presentable as the customer contact

• Suggest solutions to streamline the administrative processes; incoming PO’s and outgoing shipping documentation.

• Ability to schedule shipments and close out documentation.

• Strong Microsoft Office skills (Outlook and Excel)

Skills/Qualifications:

Customer Service

Aerospace Knowledge

Problem Solving

Documentation Skills

Listening

Phone Skills

Resolving Conflict

Analyzing Information

Multi-tasking

Computer skills needed - including proficiency in MS Word and Excel. ERP exp a plus.

$14-16/hr

Temp-to-hire

Hours: 7am-3:30pm M-F

Company information: www.hireprinciple.com

HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000.

HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique.

Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs.

From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.