Client Services Manager (Healthcare Marketing)

Our client based in the Kansas City, KS area has been voted one of the best companies to work for 5 out of the past 6 years! This dynamic, innovation- and idea-driven company provides marketing solutions, fulfillment, strategic planning and market research primarily to the healthcare industry. The company has since expanded to include marketing services for financial, educational and several other business sectors.

Growth and demand has created a need to hire a Client Services Manager to become an integral part of the team. The CSM is the primary contact for assigned healthcare clients to plan, develop and implement effective marketing strategies as they relate to CRM and database marketing. The Client Services Manager will deliver value-added solutions with the highest degree of customer service.

Reports to: Director of Operations/Client Services.

Responsibilities:

• Build and maintain enduring client relationships

• Develop client marketing strategies and associated budgets

• Analyze data to make recommendations, seizing opportunities to maximize client results

• Manage integrated programs and direct efforts with cross-functional teams

• Ensure all of the tasks and deliverables jointly agreed to with the client are completed on-time, on-budget, striving at all times to exceed client expectations

Requirements:

• Healthcare marketing experience, preferably in a hospital or agency environment

• 3-5 years of progressive experience managing client accounts and developing marketing strategy

• Proven successful outcomes in creating and implementing effective direct mail programs and/or targeted CRM programs and associated budgets

• Demonstrable communication skills and ability to lead projects with collaborative partners

• Exceptional listening skills

• Strong attention to detail with ability to multi-task

• Highly organized in all facets of customer service, team coordination, and administration

• Superior customer service (internal and external)

Candidate must desire to work and flourish in a non-traditional, fast paced and candid environment where ideas flow freely and energy abounds.

Company provides many fringe benefits to include but not limited to:

• Health, life and disability insurance

• Supplemental insurance

• 401K plan

• Profit sharing

• Quarterly team building

• “Summer” hours every Friday

• Weekly success social hour

Salary range: $50,000-60,000+/yr.

Direct hire.

About HirePrinciple:

HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000.

HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique.

Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs.

From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.

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