Medical Front Desk Clerk

Responsibilities

• Greeting patients

• Scheduling appointments and follow-ups, and keeping the appointment calendar up to date

• Answering phone calls and emails from patients, and answering their questions

• Processing payments from patients using medical software

• Helping patients fill out forms and answering their questions

• Filing medical records and other documents, and using Electronic Health Records (EHR) to make changes to patient details

• Keeping the front desk, waiting area, and office clean and organized

• Contacting insurance companies and liaising with Medicare and private health funds

• Being a source of comfort for patients who are distressed or experiencing an emergency

• Monitoring and ordering stationery and clinical supplies

• Working with other medical departments

• Maintaining information confidentiality at all times
  

Requirements

• Medical Front Desk Experience

• Reliable Transportation

• Pass Background Check

• Pass UA Drug Screen