Customer Service

Duties:

• Monitor order accuracy and proactively follow up with any anomalies.
• Lead internal CS process audits.
• Generate and manage customer-facing reports.
• Participate in pricing strategies discussions and communicate clearly.  
• Create and manage orders, receipts, inventory adjustments and monthly invoicing.
• Answering phone calls, Microsoft teams calls/messages and emails.
• Systematic inventory control and maintaining cycle counts when required.
• Operate within two systems to fulfill tasks for both areas of the business.

Requirements:

• Speak and read English fluently (Bilingual English/Spanish helpful)
• Experience with Outlook, Excel, Word and comfortable multi-tasking on a computer daily.
• High school diploma or GED equivalent.
• Relevant experience working in customer service.
• Strong communication skills and attention to detail.

Labor Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Qualifications

• High school diploma or GED equivalant
• Customer Service