Event Command Dispatcher

LOD Staffing has openings for Event Command Dispatcher

The Event Command Dispatcher is essential to the success of event operations, ensuring effective communication and coordination of custodial and janitorial teams in real time. The ideal candidate will have prior event experience, be bilingual in English and Spanish, and thrive in a high-energy, fast-paced environment.

Essential Duties and Responsibilities

• Act as the primary communication link between the command center and on-site custodial teams
• Dispatch staff to respond to service calls, spills, restocking needs, and other cleaning-related issues
• Maintain accurate logs of calls, assignments, and completed tasks
• Communicate clearly and professionally via radio and phone in both English and Spanish
• Monitor staff activity and ensure appropriate coverage throughout the venue
• Respond quickly to changing conditions or urgent situations
• Assist with shift transitions and brief incoming staff on current priorities

Minimum Qualifications

• Minimum 6 months of experience in a custodial/janitorial role at events, venues, or large facilities
• Bilingual – English and Spanish (spoken communication required)
• Must be able to pass a drug screen and background check
• Valid ID Required
• Excellent verbal communication and coordination skills
• Availability to work evenings, weekends, and holidays as required by event schedules

Preferred Qualification

• Ability to remain calm, focused, and organized under pressure
• Familiarity with radio communication or dispatch systems preferred

Working Environment

• Works in a centralized command center within a large venue or event facility. 
• The environment is fast-paced and dynamic, especially during peak event hours. 
• This role involves constant communication with on-site teams via two-way radio, monitoring multiple channels, and quickly responding to cleaning or maintenance needs across the property. 
• While primarily an indoor role, it requires awareness of real-time field conditions and close coordination with mobile staff. 
• Some periods of high noise levels and tight deadlines should be expected, especially during large-scale or live events.

Physical and Mental Requirements 

• Ability to sit for extended periods while monitoring radios, logs, and communications
• Manual dexterity to operate phones, radios, and basic office equipment
• Occasional light walking or standing may be required to assist with operational oversight
• Strong auditory and verbal communication skills, particularly in a noisy or high-stress environment
• Ability to multitask and make quick decisions under pressure
• Must remain alert, focused, and organized for long shifts
• Capable of handling fast-paced work with frequent interruptions and shifting priorities
• Must maintain a calm and professional demeanor when addressing urgent or emergencies

Company Description

Labor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part-time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you!

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.