Housing Assistant Specialist

LOD Staffing has openings for Housing Assistant Specialist

Essential Duties and Responsibilities

Description

The Housing Assistance Specialist performs clerical and technical work of routine difficulty involved in processing the required forms and documentation necessary to effectuate required documents/processes with Housing Choice Voucher Program participants, and landlords. Routinely interacts with families and landlords of diverse backgrounds. 

Essential Duties and Responsibilities

• Conducts interviews with families to obtain information required to determine eligibility for the Housing Choice Voucher (HCV) Program, establish the family's portion of the rent, and complete internal forms processing in a timely manner. 

• Processes amendments to the Housing Assistance Payments (HAP) Contract, between client and the landlord, to reflect changes in family composition or income and during recertifications in a timely manner.

• Executes HAP Contracts with property landlords after receiving approved Housing Quality Standards (HQS) Inspection reports within established time parameters. 

• Generates HAP, adjustments to HAP, and overpayments to landlords after reviewing HAP amounts. 

• Maintains family file integrity in accordance with client privacy and confidentiality laws and regulations. 

• Maintains working knowledge of Special Programs and Move-to-Work (MTW) Programs processes and procedures.

• Translates program procedures to families to ensure proper explanation of family t’s responsibilities in the program.

•  Ensure integrity of the program by reviewing documents submitted by families. 

Minimum Qualifications: 

• High School diploma or equivalent
  

• Resume Required

• Two (2) years of experience involving case management, customer service and/or experience in social work.  

• Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides.  Understanding document sharing and collaboration in the cloud.

• Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

• Valid Driver's License Required
  

Preferred Requirements:

• Bachelor’s Degree (B.A.) from a four-year college or university with college coursework in social work, sociology, or related field. 

• Housing Choice Voucher Specialist Certification.

• Bilingual speaker and writer in English and Spanish.  

• Knowledge of housing programs.

• Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.  

Working Environment

• Evening and weekend work may be required. 

• Physical requirements include occasional lifting/carrying of 15 pounds. 

• Visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.

• Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions.
  

Physical and Mental Requirements

• Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

• Must be able to stand, walk, sit, handling, reach outward, reach above shoulder, crawl, squat/Kneel, bend, push and pull frequently. Maintain body equilibrium to prevent falling when walking, standing or crouching on work surface.

• Ability to use upper and lower extremities to move or transport 25 to 50 pounds, including pressing against something to force it in a forward, downward or outward position or drag, haul 25 to 50 pounds

• Ability to bend the body downward and forward by bending spine at waist, and bending legs at knees and moving extremities in any direction

• Ability to withstand physical demands on the body, including being in a stationary and/or standing position most of the day

• Ability to express and exchange ideas by means of the spoken word, including where detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly

• Ability to understand, remember and apply oral and/or written instructions or other information

Other Requirements

• Vision (near, distance)

• Sense of Sound (answering phone, fire alarms, horns)

Company Description

Labor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part-time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you!

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.