Branchburg, NJ
Our client, a well-established manufacturer of pool liners, is seeking a Customer Service Representative to join their team in Branchburg, NJ. This is a full-time, temp-to-hire opportunity for someone who thrives in a fast-paced environment and enjoys helping customers while working with measurements and logistics.
Job Title: Customer Service Representative (Full-Time, Temp-to-Hire)
Location: Branchburg, NJ
Industry: Manufacturing
Employment Type: Full-Time, Temp-to-Hire
Schedule: Monday – Friday, 7:30 AM – 4:00 PM
Work Environment: Fully On-Site
Rate: $20.00/hr.
About the Role:
Our client, a well-established manufacturer of pool liners, is seeking a Customer Service Representative to join their team in Branchburg, NJ. This is a full-time, temp-to-hire opportunity for someone who thrives in a fast-paced environment and enjoys helping customers while working with measurements and logistics.
Key Responsibilities:
- Deliver professional and courteous customer service via phone and email
- Answer incoming calls and assist customers with placing and tracking orders
- Troubleshoot and resolve issues related to orders, shipments, and product inquiries
- Accurately enter customer data and order details into internal systems
- Coordinate with internal departments to ensure timely order fulfillment and delivery
- Assist with measuring and verifying pool liner dimensions—strong math skills required
- Maintain a positive and professional demeanor in all customer interactions
Qualifications:
- Previous customer service experience, ideally in a manufacturing or distribution setting
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Comfortable working with numbers and measurements (basic math proficiency is a must)
- Ability to multitask and prioritize in a dynamic environment
- Proficiency with data entry and basic computer applications
Why You’ll Love This Role:
- Opportunity to transition into a permanent position
- Work with a supportive and experienced team
- Gain experience in a niche manufacturing industry
- Make a direct impact on customer satisfaction and operational success