• Answer phone in a professional, courteous manner which includes introducing yourself by name
• Look up patient by dob and immediately checking encounters. Able to identify information in previous encounters that may pertain to the present call and handle accordingly
• Able to correctly triage calls. Is able to identify high priority nurse calls, such as AFIB, chest pain, etc
• Able to schedule appointments correctly – NP, OV, OV ext, televisits using proper visit types and visit statuses.
• Uses pr...
Cardiology office in Horsham is seeking a candidate with an immediate start for a Medical Receptionist.Full time, Monday-Friday.Duties:- Answering phone calls and directing them to the appropriate department or personnel- Greeting patients and checking them in for their appointments- Scheduling patient appointments and managing the appointment calendar- Collecting patient information and updating their records in the system- Verifying insurance information and processing insurance claims- Assisting with bil...