Wilmington, DE
Order: 325241
Our Client, a specialty dental office in Wilmington, DE, is seeking a friendly, professional, and organized Dental Patient Coordinator to join their team!
The ideal candidate for this position will have a strong background in dental office administration, dental terminology, insurance knowledge, and excellent communication skills. The pay rate for this position is highly competitive and will reflect the person's level of experience.
Position: Temp-to-Hire, Full-Time
Schedule: Monday-Friday, no late nights and no weekends
Responsibilities
- Greet and check in patients with warmth and professionalism
- Answer phone calls, respond to inquiries, and manage appointment scheduling
- Verify insurance eligibility and obtain necessary authorizations
- Collect and process payments, co-pays, and balances
- Maintain accurate patient records and ensure confidentiality (HIPAA compliance)
- Manage the flow of patients through the schedule efficiently
- Coordinate with clinical staff to ensure smooth daily operations
- Handle patient communication for treatment follow-ups and reminders
- Maintain the cleanliness and organization of the front office and waiting area
Skills
- High school diploma or equivalent required
- 5+ years of dental front desk experience highly preferred
- Familiarity with dental terminology, procedures, and insurance required
- Experience with dental software (e.g., Dentrix, Open Dental, Eaglesoft)
- Excellent communication and multitasking skills
- Professional demeanor and strong attention to detail
- Bilingual (English/Spanish) is a plus, but not required