New Castle, DE
Order: 324985
Our client in New Castle, DE is seeking an HVAC Dispatcher to join their team. This is a temp to hire position with a schedule of Monday through Friday, 7:00am-3:30pm. This position offers $20/hr.
Position Summary:
This position will manage service calls, scheduling emergency and routine job tickets, communicating with other departments to ensure smooth operations, and assisting the Owner with managing servicing operations.
Essential Duties:
- Answering phones (50 calls per day on average)
- Scheduling Service Calls and creating job tickets
- Scheduling Sales Calls
- Running the Scheduling board, logistics experience preferred
- Responding to marketing leads
- Speaking with customers to answer questions, obtain feedback on service experience, and ensure their needs have been met
- Other duties as assigned
Skills and Qualifications:
- Previous HVAC dispatching experience required
- Basic Microsoft experience
- Service Fusion experience preferred