Dental Front Desk Receptionist

Our Client, a specialty dental office in Wilmington, DE, is seeking a friendly, professional, and organized Front Desk Receptionist to join their team.

Position: Temp-to-Hire, Full-Time
Schedule: Monday-Friday, no weekends

Responsibilities

• Greet and check in patients with warmth and professionalism
• Answer phone calls, respond to inquiries, and manage appointment scheduling
• Verify insurance eligibility and obtain necessary authorizations
• Collect and process payments, co-pays, and balances
• Maintain accurate patient records and ensure confidentiality (HIPAA compliance)
• Manage the flow of patients through the schedule efficiently
• Coordinate with clinical staff to ensure smooth daily operations
• Handle patient communication for treatment follow-ups and reminders
• Maintain the cleanliness and organization of the front office and waiting area

Skills

• High school diploma or equivalent required
• 1+ year of front desk or customer service experience (Dental/Medical office preferred)
• Familiarity with dental terminology, procedures, and insurance a plus
• Experience with dental software (e.g., Dentrix, Open Dental, Eaglesoft) preferred
• Excellent communication and multitasking skills
• Professional demeanor and strong attention to detail
• Bilingual (English/Spanish) is a plus, but not required