Customer Solutions Specialist

Our Client is seeking a Customer Solutions Coordinator to join their office in Burlington, NJ. This position is paying $20.00-$25.00 an hour based on experience and the schedule will be Monday through Friday, 8:00AM-5:00PM

Your responsibilities would include, but are not limited to:

• Assisting the sales staff with preparing, submitting, and following up on bids and proposals, and creating accurate and comprehensive documents
• Researching new bid opportunities and entering them accurately into the ERP system while maintaining up-to-date records
• Communicating with prospective customers, following up on submitted bids and proposals, providing accurate information regarding bid status and addressing any questions or concerns 
• Preparing comprehensive job packets for awarded projects including all necessary documentation and information and maintaining up-to-date records
• Maintaining sales pipeline information in the ERP system, including updating statuses of leads, opportunities, and bids, and generating reports and providing analysis to the sales team and management
• Assisting the sales team by preparing submittals for awarded projects, gathering necessary information and documentation, and ensuring accuracy, timely completion, and submission of submittals

• Requirements:
• Bachelor’s degree in Business Administration, Sales, or a related field
• Experience in landscaping or construction a strong plus
• Must have 2 years’ experience using ERP systems and bid management software
• Excellent communication and interpersonal skills
• Proficiency in MS Office Suite