Collections Specialist

Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm or 12pm to 9pm , Monday-Friday, with rotating Saturdays 8AM-12PM. This position offers $15/hr. with an increased pay rate once hired. This position does include bonuses.  

Currently hiring for the 02/04/2025 class.

Essential Duties:

• Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work
• Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
• Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
• Adhere to and abide by all regulations as set forth by the FDCPA
• Any other duties as assigned by General Manager or Section Manager
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Qualifications & Skills:

• Must be available to attend and complete entire training program
• Required to work 2 nights per week until 9pm
• Strong customer service, written, and oral communication skills required
• Ability to work well under pressure, independently, and meet deadlines
• Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)