Assistant Director of Human Resources

Job Title: Assistant Director of Human Resources 

Compensation: $90,000 – $100,000 (Target Bonus: 20%)

Schedule: Primarily Monday-Friday, though weekend work may occasionally be required. Typical hours are 8:30 am-5:00 pm, with flexibility based on business needs.

Job Type: Full-Time / Direct Hire

Summary:

The Assistant Director of Human Resources oversees the daily operations of the HR department and assists the Vice President of Human Resources in developing, planning, and executing strategic HR initiatives. The ideal candidate will have 7–10 years of exempt-level HR experience, preferably with HR Business Partner or HR Manager experience supporting at least 300 team members.

Essential Duties and Responsibilities: 

• Lead the day-to-day operations and team members of the HR department.
• Develop, implement, and manage departmental goals while monitoring performance and achievement of operational objectives.
• Create efficient and effective work schedules that balance labor costs, staffing needs, and employee satisfaction.
• Build and maintain positive, productive relationships with internal departments to support business objectives.
• Serve as a trusted business partner to assigned departments and leadership teams.
• Maintain a strong understanding of organizational structure and departmental needs, providing HR guidance and support across all levels.
• Develop and implement strategies to address turnover, retention, employee relations, engagement, compensation, performance management, and professional development.
• Build partnerships with local workforce organizations, colleges, and community programs to strengthen talent pipelines.
• Assist in preparing and managing departmental budgets, ensuring compliance with budgetary goals and identifying areas for improvement.
• Collaborate with senior HR leadership to determine overall HR strategy.
• Analyze trends and metrics in key HR areas such as engagement, retention, and development, and recommend proactive solutions.
• Manage and resolve complex employee relations issues, including investigations and conflict resolution, ensuring fairness and compliance.
• Maintain knowledge of federal, state, and local employment laws and ensure compliance in all HR practices.
• Provide coaching and guidance to managers and staff on performance management, corrective actions, and career development.
• Develop and maintain HR reports and metrics, including HR scorecards and strategic planning data.
• Facilitate training and development programs, measure their effectiveness, and adjust as needed to enhance talent growth.
• Promote and demonstrate exceptional internal and external customer service in alignment with company standards.
• Ensure regulatory compliance within all areas of responsibility and report potential concerns to executive management.
• Maintain strict confidentiality in all HR and company matters.
• Supervise assigned HR staff and support their development and performance.

Qualifications: 

• Bachelor’s degree in Human Resources Management or a related field from a four-year college or university.
• Ten or more years of experience as a Human Resources Business Partner or equivalent combination of education and experience.
• Professional HR certification (PHR/SPHR, SHRM-CP, or equivalent) preferred.
• Ability to relocate within the company’s brand network if required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); iCIMS and UltiPro experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Demonstrated ability to handle confidential information with discretion.
• Skilled in report writing, business correspondence, and presentation delivery.
• Ability to handle conflict resolution professionally and tactfully.
• Demonstrated leadership, customer service, emotional intelligence, and business acumen.
• Flexibility to work evenings, weekends, and holidays as needed.

Certificates, Licenses, and Registrations: 

Employee may be required to obtain and maintain any licenses or permits mandated by federal, state, or local regulations.

Work Environment: 

The work environment is typically professional and may include moderate noise levels. Employees may occasionally be exposed to areas where tobacco smoke is present. Reasonable accommodations will be made for individuals with disabilities.